Due to our comprehensive knowledge of the sector, and to a desire to provide our customers with an all-round service, we decided to branch out from shipping agency services, and to set up other company departments in order to offer tour operator/destination services as well as ground logistics, including: passenger and luggage transfers; information services; check-in, quayside and airport assistance; etc. An office has been set up to deal exclusively with the management of land services for passenger ships. We operate directly in all the ports of Sicily, including the Aeolian islands, with staff who personally deal with the operations before, during and after passenger disembarkation. All the staff are equipped with mobile phones and radios to ensure utmost assistance and coordination during excursions. Destefano Speciale & C., directly or as a sub-contractor, deals with excursions for around 200 ships per year; the company organisation allows up to 5-6 ships to be managed contemporaneously on the same day. The experience accumulated over the years, in addition to comprehensive knowledge of the territory and what it offers, means we can offer even the most unusual and characteristic destinations, and also tailor tours according to customers’ most specific requirements. Particular attention has always been given to the organisation of special events on the occasion of incentives and charters. The volume of traffic involved, our reliability and punctuality allow us to obtain the best services and conditions from our carefully selected suppliers.