With the aim of improving the offer of quayside services, directly and in synergy with other companies, we have obtained permits to set up fixed structures for activities linked to cruise traffic, such as passenger check-in/waiting stands in the port of Messina, and floating landing stages for mooring tenders in the harbour of Giardini Naxos/Taormina. The direct availability of these spaces and structures makes it possible to ensure a more efficient and prompter service. To this end, special staff have been specifically educated, trained and equipped. Particular attention has been given to the management of quayside luggage handling both for boarding and disembarkation, to airport transfers and customs formalities.